01
Triggers from your sales
A new order, an event selling out, a metric crossing a line, or a time of your choosing.
Automations
Automations that run on your ticket sales
Choose what should happen when your sales change: a message to the team, a buyer added to your mailing list, a row in a sheet. Eventdash runs it every time, and shows you each run.
Post new ordersOn
Recent runs
- Order #4821, 2 tickets2 min ago
- Order #4820, 4 tickets9 min ago
- Order #4818, 1 ticket21 min ago
02
Conditions you control
Only for certain events, ticketing platforms, order sizes, or buyers who opted in to marketing.
03
The tools you already use
Slack, Microsoft Teams, Mailchimp, HubSpot, Google Sheets and dozens more, connected once and used in as many automations as you like.
04
Every run on record
See what each run sent and whether it worked, and test an automation before it goes live.
When this happens, if it matches, then do that
Every automation is three blocks. Here is everything each one can be set to.
WhenSomething happens to your sales
- New orderOnce for every order a box office takes
- Ticket issuedOnce for every ticket, so a four-ticket order fires four times
- Order refundedWhen a buyer gets their money back
- New eventWhen a box office lists a new event
- Event status changedGoes on sale, closes, is cancelled or finishes
- Before event startsHours or days before the doors open
- After event endsHours or days after it finishes
- Metric thresholdAny single number from your metric library
- ScheduledEvery day, week or month at a set time
IfIt matches what you pick
- Event
- Event tag
- Box office
- Tickets in the order
- Order value
- Marketing opt-in
Combine as many as you need. All of them must match for the automation to carry on.
ThenIt reaches the apps you use
- Messaging6
- Email marketing8
- CRM1
- Finance2
- Social1
- Conversion tracking4
- Productivity1
- Websites and listings1
- Online events3
- Reviews and support1
Apps it can send your sales to
Connect an app once and use it in as many automations as you like.
Messaging6
Tell the team when sales move, wherever they already talk.
- Telegram
- Twilio
- Textmagic
- Vonage
- Sinch
Email marketing8
Move buyers and attendees into your lists, with the consent they gave at checkout.
- Brevo
- MailerLite
- ActiveCampaign
- Campaign Monitor
- Flodesk
- EmailOctopus
- Loops
- Marketo
CRM1
Keep buyers, group bookers and sponsors on record with their ticket history.
- Bloomerang
Finance2
Get ticket sales into the books as receipts and invoices.
- Shopify
- Kajabi
Social1
Announce events as they go on sale or start to sell out.
- Bluesky
Conversion tracking4
Send ticket purchases back to your ad platforms and analytics, so you can see what sells.
- Meta
- Google Analytics
- TikTok
- Snapchat
Productivity1
Send updates from your own inbox and turn on-sales into work for the team.
Websites and listings1
Put events in front of fans where they look, and ask attendees what they thought.
Online events3
Register buyers for the stream or webinar the moment they book.
- Demio
- BigMarker
- WebinarGeek
Reviews and support1
Ask for reviews after the event and keep buyers' orders where support can see them.
- Zendesk
Works with your ticketing platform
Ticket Tailor
Eventbrite
Luma
Humanitix
BillettoDo I need Zapier or another tool in between?
No. Eventdash connects to your ticketing platforms and to each app itself, so there's nothing else to set up or pay for.
Will it add people who didn't agree to marketing?
Where the platform shares the marketing question from its checkout, a new mailing list step starts with an If block that only lets through people who said yes, and you decide whether to keep it.
How quickly does an automation run?
Eventdash checks your ticketing platforms for new orders each time your data refreshes, usually within 15 minutes, and runs your automations for anything new.
Can I test an automation before it goes live?
Yes. Send a test run first, then switch it on. Every run after that is logged with what it sent and whether it worked.
What does it cost?
Every plan includes it, from $15 a month after a 14-day free trial. The pricing page sets out what each plan adds.